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Common issues

Fix common setup, publishing, RSVP, domain, and workspace issues in Cordially.

Overview

This page covers common issues couples may run into while setting up a Cordially wedding website.

Publishing issues

If the public link is not visible, confirm the site is published and that the workspace is paid. If you recently changed the subdomain, check that the saved subdomain is the one you are opening.

RSVP issues

If a guest cannot RSVP for an event, check that the event is RSVP-enabled and that the guest is invited to that event.

If an event is visible on the site but missing from RSVP, confirm the RSVP toggle for that event is enabled.

Domain issues

If a custom domain is not live, review the DNS records in settings and refresh the domain status. DNS changes can take time to propagate.

Workspace issues

If a page redirects unexpectedly, your role or workspace state may not allow that action. Owner-only settings include billing, domains, collaborators, and deletion.